Development Review Process

cmQue, inc. assisted Virchow, Krause and Co. in performing a comprehensive evaluation of the City of Evanston’s development review process. The objective of the project was to identify opportunities for enhancing and streamlining the process and to develop an implementation plan to execute the recommendations.

cmQue was responsible for several tasks in this project including development of a residential customer survey, analysis of survey results, and research of best practices and trends relative to effective and efficient development review. In addition, cmQue prepared recommendations regarding specific technology enhancements to improve the efficiency and responsiveness of the building permit and development review process.

Year Completed: 2006